Losing family is never easy

There’s no right or wrong way to grieve, but there are ways to cope easier with the loss. Celebrate the life of your loved one by honouring and remembering them in a myriad of ways.

When Mel lost her cat, Oakley-Bean, her heart broke. Then, after a negative experience during his cremation, Mel’s heart broke all over again. Overwhelmed with uncertainty, as she held an urn containing ashes she could only trust were Oakley-Bean’s, her pain turned into a passion: ensuring other families never had to experience this doubt.

From our family to yours

Since 2008, we’ve helped hundreds of families, just like yours, take care of their pet’s final journey with a loving and trusted individual cremation service, allowing them to remain close, through a dedicated urn or a memorial item.

With every pet we cremate, we always have our Oakley-Bean in the back of our minds, and therefore treat your family member as if they were our own. We’re long-time vegans and take great pride in being able to dignify the bond between animals and people with Angel Ashes.

After all these years, we still get affected by the pets we see every day, yet helping the owner’s grieve and offering them a support system (something we never had) allows us to continue such highly emotional work every day.

We are a local Adelaidian family business and live in Sheidow Park. All proceeds stay here in South Australia, supporting other local business, and not the CEO’s of large national companies. Each month we support SA Dog Rescue with a donation and encourage you to donate any items you can to their Op Shop in Smithfield to help them continue their amazing work. SA Dog Rescue is only run by volunteers and needs your support.



Always In My Heart Pendant

Win 1 of 2 Keepsake Pendants

Each month we draw two subscribers who will both win one of our beautiful keepsake pendants valued at $57. Winners drawn at random and notified by email. Prize not transferable for cash.

Melanie Salter

Melanie with Oakley-Bean in 2000

I Choose SA Logo | Angel Ashes
SA Dog Rescue Logo | Angel Ashes

Pet Cremation Service

7 day flat rate service from 9-5 includes:

In-home or vet collection

Your choice of in-home or vet collection is included between 9-5 seven days. Feel comfort that your pet’s final journey can take place in your own home, in your time with no extra fee.

Urn included free as standard

Your choice of an Angel Ashes satin scatter bag or Rainbow Bridge Tin ($49 rrp). Upgrades available from $79.00.

Personal return of ashes

In 5-7 days from collection Melanie will contact you to arrange a time to personally return your pet’s ashes to your home. Returns available between 9am-5pm.

Memorial package

Your pet will come home to in a beautiful Angel Ashes bag complete with a signed certificate of individual cremation, candle and teddy with a lock of hair.

Flat-Rate Fee

Based on your pet’s weight.

Under 1 kg
All Inclusive
1 - 30 kg
All Inclusive
31 - 90 kg
All Inclusive
Payment Options No Apple Pay | Angel Ashes

Angel Ashes Memorial Package

Included with every cremation.

We also offer a
Curated Range of Quality Pet Urns

All urns and memorials can be purchased without our cremation service and shipped anywhere in Australia for free.

Brass Paws 4×6 Photo


A beautiful Indian rosewood photo frame urn finished with many polished brass paws on top and one large paw on the front, screw in base. Now complete with a beautiful black velvet display box that can be used to place all of your pet’s keepsakes.

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4×6 Photo Urn


Beautifully crafted solid timber cremation urn. This urn features a space to place a photo of your loved one. Suitable for small pets

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Paws Prints Vase


Vase style pet urn available in slate grey finish with hand engraved pewter paws and screw in lid.

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Rainbow Bridge


“Until We Meet Again At The Rainbow Bridge” Pet Urn. Decorative raised-letter sentiment on top and sides with raised paw prints and leaf pattern. 4 sizes available.

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Simple Rosewood


The rosewood grain is shown in it’s full and beautiful glory. Finished with a matt wax and is available in 2 sizes up to a 25 kg pet. Optional plaque available for $20.

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Smooth Sandstone


Our Sandstone Garden Urn is carved from a single piece of Australian sandstone. The inscription is deeply engraved into the top surface of the stone with a plastic receptacle at the bottom for the placement of ashes.

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Tealight Urn – Sandstone


Carved from a single piece of natural Australian sandstone every candle is unique and as individual as you beloved pet.  The stainless steel cover can be glued in place and tea light sits on top

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Small Heart – Rainbow


Crafted from brass and finished by hand to a high polish. Features a threaded screw in cap at the base to securely hold the ashes inside. Holds ashes from a pet under 1 kg or a token amount from a larger pet. Complete with velvet gift box.

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Granite Urn


Our Granite Garden Urn, has a highly polished finish and the inscription is engraved into the top as standard.

At the bottom is a plastic receptacle with a screw lid for safe and easy placement of ashes.

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Sandstone Rockface


Our Sandstone Garden Urn is carved from a single piece of Australian sandstone with a stainless steel plaque and plastic receptacle for the placement of ashes.

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Small Heart – Bronze


Crafted from brass and finished by hand to a high polish. Features a threaded screw in cap at the base to securely hold the ashes inside. Holds ashes from a pet under 1 kg or a token amount from a larger pet. Complete with velvet gift box.

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Small Heart – Slate


Crafted from brass and finished by hand to a high polish. Features a threaded screw in cap at the base to securely hold the ashes inside. Holds ashes from a pet under 1 kg or a token amount from a larger pet. Complete with velvet gift box.

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Candle Urn


This beautiful white candle urn is made from solid brass. The lid which features a mandala pattern and unscrews for easy insertion of your pet’s ashes.

Available in 3 sizes:

  • Small – for pets up to 15 kg
  • Medium – for pets up to 40 kg
  • Large – for pets up to 85 kg

Free shipping Australia wide.

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Rainbow Urn


This beautiful piece represents the ‘Rainbow Bridge’ as described in the piece written by an unknown author. The Rainbow Bridge is a special place of plenty, just this side of heaven, where your beloved pet waits for you to cross over together.

6.5″H (15.7cm) – pet weight up to 22.6kg

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Custom Made “Ashes In Glass” Memorials

Personalised ways to say goodbye and honour your pet’s memory. Free Shipping.

Spiral Dome


The Spiral Dome contains a joyful spiral of ashes entwined with your choice of colour and 3 sizes.

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Comfort Stone


Small and tactile, these beautiful cremation keepsakes act as a touchstone for love and memory. Comfort Stones are designed to keep on your person, to touch and caress and to bring comfort in times of need.

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Gold on Black Dome


A classic combination of 24 carat gold leaf on a black background with a trail of ashes. An elegant and personal way to remember that special pet.

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Galaxy Dome


The Galaxy dome has a spiralling trail of ashes combined with swirls of your selected colour to honour the memory of your loved one.

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Memorial Glass Pendant


Keep your loved one close to your heart with this stunning Memorial Glass pendant. We encase the ashes in a beautiful glass cabochon which is mounted in a silver or gold bezel setting. Each setting is individually hand crafted by award winning jeweller here in Australia.

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Bubbles Dome



Effervescent bubbles combine with ashes and the colour of your choice to honour the memory of your loved one. Ashes are discretely hidden behind playful bubbles.

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Free Pet Loss Guide

There’s no right or wrong way to grieve, but there are ways to cope easier with the loss. Get our 3 page guide and learn how to say goodbye to your pet and make the most of the last few precious days. ❤️

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What people are saying

4.9 of 5 from 145 opinions on Facebook

Constance Image | Angel Ashes

I now know why this business is called Angel Ashes

Melanie is an Angel for the service, support, kindness and going above and beyond for people who are are grieving the passing of their loved pet.

Melanie was so sensitive and supportive throughout this whole process, I knew the moment I contacted her my baby boy would be treated with the up most care. The professionalism and compassion Melanie provided has given me a sense of calm and assurance at a time like this.

I received my boys ashes today and everything was perfect, down to the packaging to the beautiful little touches such as a beautiful card and poem. Please know if you decide to go with Angel Ashes you will be forever thankful as I am.

Constance Christou / Facebook
Kaylene Image | Angel Ashes

Mel was so lovely, made me feel good about everything

5 weeks ago our Jazz was diagnosed with bone cancer, during this period I happened to call Angel Ashes.

This was a very hard call to make, I spoke to Mel, asked her lots of questions, Mel was so lovely, made me feel good about everything, Mel talked me through the process and reassured me she would be there when I needed her to be.

The day came when I needed to send her that text, as I wasn’t able to speak. Mel responded immediately, was there only when we needed her. When Mel came she sat with us, she did not rush us and took Jazzy in her care. She was beautiful. Offered a hug in which I accepted, and gave me time with Jazz at the car, only did she close the door when I said OK. A lovely lady who is in the right profession.

Thanks Mel (Angel Ashes) you did a great job for us. Would call you again if ever needed.

Kaylene Perry / Facebook
Ashleigh Image | Angel Ashes

Thank you for being a pillar of strength

I can not recommend Mel enough. Her kind words, her support and her empathy made a very difficult and distressing time, just that little bit easier. Mel treated my baby with the dignity and respect he deserved, keeping in contact with me, over the period that he was in her care.

Booking online was so simple and uncomplicated. Very quick and efficient service that was provided with so much support. The care package is beautiful and a great keepsake.

Thank you for being a pillar of strength for me when I was going through one of the hardest parts of my life.

I highly recommend Angel Ashes to anyone.

Ashleigh Williams / Facebook

Pet Loss Support Group

We offer a Facebook or in-person support group for people who have lost or are about to lose a fur-baby and need to talk to others who understand exactly what they are feeling.

So many of my clients have expressed a need for some kind of emotional outlet where they can talk about how they are coping with their loss to people who are experiencing the same devastation. 

Please feel free to share photos of your fur-angel, as well as your personal stories on the Facebook group.

It is my hopes that in starting up this page, pet owners can be reassured that what they are feeling is normal. Perhaps in sharing their grief and giving advice to others, that they will start to heal.

Request Facebook membership

Memorial Reel

Every few months we upload a new reel.
Follow us on Facebook to be notified when to send us your photo.

Free 15 minute consultation by phone.

Book a time below and I will call you to chat about your personal requirements and go over the details of my service. You are always welcome to contact me direct on 1300 914 919.

Get in touch

We are here to provide you with information or answer any questions 7 days. Email us, complete the form below or call us on 1300 914 919.

Based from Sheidow Park
PO Box 185, Happy Valley, SA 5159

We’re open 7 days 9 a.m. – 5 p.m. ACST