Angel Ashes Favourites
Meet Mel and Jay
The Heart of Angel Ashes
Welcome to Angel Ashes, where our Adelaide-based business, led by us, Mel and Jay, a husband and wife team, is anchored in our shared experiences as pet owners. Understanding the profound bond between pets and families, we've built a service based on empathy, integrity, and respect.
As the family behind Angel Ashes, we deeply share your experiences and are committed to providing personal, heartfelt services that resonate with our community's needs. By choosing us, you're entrusting your beloved pet to a team that cherishes their legacy as much as you do.
We offer a service, a sanctuary of understanding and support, honouring your pet's unique place in your heart and home. For personalised guidance and support, schedule a free phone consultation with us, Mel and Jay.
We're here to assist you through this journey with compassion and understanding.
Tailored Farewell Services
At Angel Ashes, we're dedicated to honouring your pet with dignity and respect. We understand your deep bond with your companion and offer tailored services for a loving farewell. Choose from individual cremations for a private goodbye, witness cremations for those wanting to be part of the farewell, or communal cremations for a dignified group tribute.
We provide transport services for convenience, collecting your pet from home or the vet. Our selection of personalised memorials, including various urns, celebrates your pet’s unique spirit.
Recognising the grief journey, we offer resources and guidance for emotional healing. In Adelaide, we also provide a home return service for your pet’s ashes, ensuring closure with care and respect. Every aspect of our service, from cremation to aftercare, reflects our commitment to compassionate, quality care.
Simplified Journey
Our Caring Process
At Angel Ashes, we provide a smooth and comforting pet cremation experience, which is especially important during times of loss. Here's how our caring process unfolds when you choose us for your pet's farewell:
It begins with an initial contact, where we offer empathetic guidance. During a personal consultation, we'll work with you to tailor the farewell, including the selection of urns and memorials that best honour your pet's memory. Once arrangements are made, our team ensures respectful transport of your pet from your home or veterinarian. The cremation is then conducted with the utmost dignity and respect.
You will receive email updates at each step of the cremation process to keep you informed. After the cremation, we offer the option of a personal home return or pick-up for your pet's ashes. We provide ongoing support, resources, and guidance throughout this journey to help you navigate your grief.
Oakley-Bean’s Inspiration
From Loss to Legacy
In 2008, the loss of my beloved cat, Oakley-Bean, inspired me to create Angel Ashes. My experience navigating pet cremation lacked the care and respect I longed for during that tender time.
I envisioned a service that offers grace, dignity, and genuine care, far removed from the impersonal nature of standard services. Oakley-Bean's legacy guides our mission to provide empathy, respect, and attentive care to every pet and owner.
Melanie Salter
Founder & Co-Director
Client Testimonials
Discover Our Impact Through Client Stories
At Angel Ashes, our dedication to compassionate care is echoed in our clients' testimonials. Their experiences are a testament to our commitment to providing supportive services.
Angel Ashes Availability
Monday to Saturday, 10am to 5pm
Top 10 FAQs
For your convenience, all these payment methods — Credit Cards, PayPal, ZipPay, AfterPay, Humm, ShopPay, and VetPay — are available when you book online. We aim to make your online booking experience smooth and hassle-free.
Well, it's similar to human cremation but on a smaller scale. Your pet is placed in a cremation chamber, and through heat and evaporation, they're gently returned to their essential elements, commonly known as ashes.
That's a concern many share. At places like ours, we use a tracking system and keep only one pet in the chamber during individual cremations, ensuring you receive only your beloved pet's ashes.
Absolutely. Some families find comfort in being there for a final goodbye. If that interests you, you can make arrangements to upgrade to Witness Option with our Private Service.
While the actual cremation often takes just a few hours, the entire process, from start to finish, can range between 1 to 15 days. This duration primarily depends on the specific services you select and the queue of pets scheduled before yours.
Regardless of the timeframe, we at Angel Ashes are committed to handling every step with the utmost care, ensuring you receive your pet's ashes promptly and with the reverence they deserve.
From beautiful urns to hand-made pet paw prints and keepsake jewellery, we've got a range of items to help keep your pet's memory alive. Just let us know what you have in mind.
View our catalogue here.
It's really up to you. Some families scatter them in a favourite spot, keep them in a beautiful urn, or even incorporate them into jewellery. Whatever suits you and honours your pet's memory is the perfect choice.
The cost of our services can fluctuate based on several factors: the specific service you opt for, the size of your pet, and any additional memorial items you desire.
When using our online booking system, you'll receive an on-the-spot quote before finalising your payment, ensuring transparency and no surprises.
If you have any questions or need further clarification on pricing, please don't hesitate to reach out. We're here to guide you through the best options with your preferences and budget.
You don't have to do much. If you have a special blanket or toy, you'd like to send along. We'll handle everything else with care and respect.
Of course! Many find solace in adding a special note or trinket alongside their pet. However, due to the nature of the cremation process, some items are restricted. It's always a good idea to check with us first, ensuring we can safely and respectfully integrate your chosen memento.