Saying Goodbye to Your Family Pet is Never Easy
"I understand how hard it can be, so I founded Angel Ashes in 2008 to ensure your pet receives the best care available.
Angel Ashes pet cremations and memorials offer a personal and supportive service that only a small family business can provide.
Your pet will be collected from your home or vet and after an individual cremation, the ashes returned to you along with a memorial package.
I am on call 7 days a week for all the support you need to help you say goodbye with love."
Melanie Salter
Owner / Founder
0419 589 229
0419 589 229
Our Services
When Mel lost her cat, Oakley-Bean, her heart broke. Then, after a negative experience during his cremation, Mel’s heart broke all over again. Overwhelmed with uncertainty, as she held an urn containing ashes she could only trust were Oakley-Bean’s, her pain turned into a passion: ensuring other families never had to experience this doubt.
There’s no right or wrong way to grieve, but there are ways to cope easier with the loss. Celebrate the life of your loved one by remembering them in a myriad of ways.
Together, we’ll honour the life of your pet.
They are family
Say goodbye with love
Servicing Adelaide Metro and Mount Gambier
Since 2008
"Such a respectful, supportive & Genuinely Lovely Experience"
Thank you so much for your service. Such a respectful, supportive and genuinely lovely experience. Mel picked up my Charlotte the same day as contact and was so caring and gentle. In a time when you are devastated and grieving for your pet that big or small, feathered, fur or scales, they are still part of your family. We had Charlotte (my pet snake) picked up and returned in 1 week which was much faster then I thought and I was extremely grateful for the other beautiful items that came with her. Thank you again so much.
Amie Elise Cottrell
Facebook review
Cremation Services
Angel Ashes provide personalised pet cremations of all breeds and species up to around 90kg.
We cover all Adelaide metropolitan suburbs and Mt. Gambier via courier.
We offer both an individual cremation and a no return service. Every pet is labelled and computer tracked throughout each stage of the cremation process. We honour their life and the love they gave by giving them a peaceful goodbye, before returning them home to you to keep close or to scatter in a special place.
Pet Urns
While some of our customers pay tribute to their pet by spreading the ashes, others choose refer a memorial item to keep close. We have a range of lovingly designed pet urns available for purchase, with or without our cremation service.
Pet Memorial Items
Just like there’s no one way to grieve the loss of your pet, the same goes for honouring their memory. We all choose to do this differently.
Angel Ashes have plenty of thoughtful ways to help you celebrate their life
Keepsake Jewellery
Keep your pet close always by wearing one of our quality jewellery pieces. Choose from stainless steel pendants, custom made rings, pendants and brooch’s or have your pet’s paw miniturised and set in sterling silver.
"True Compassion and empathy"
“Mel and Jay are absolutely wonderful, they show true compassion and empathy. Throughout the whole process Mel provided guidance and support. She truly loves her job and treats every pet as though it was her own. Thank you Mel x”
Rachael Pellissier
Facebook review
Melanie Salter
Owner/Founder
About Us
Since 2008, we’ve helped hundreds of families just like yours take care of their pet’s final journey with a loving and trusted individual cremation service, allowing them to remain close, through a dedicated urn or a memorial item. We only range products that we would buy for our pets, so you know you are getting the best quality available.
Angel Ashes was founded to ensure your pet receives the best care. We are a local Adelaidian husband and wife team and live in and work out of Sheidow Park. We are on call 7 days a week for all the support you need.
Angel Ashes Pet cremations and memorials offer a personal and supportive service that only a small family business can provide. Your pet will be collected from your home or vet and after an individual cremation, the ashes returned to you along with a memorial package to help you say goodbye with love.
With every pet we cremate, we always have our Oakley-Bean in the back of our minds, and therefore treat your family member as if they were our own. We’re long-time vegans and take great pride in being able to dignify the bond between animals and people with Angel Ashes.
After all these years, we still get affected by the pets we see every day, yet helping the owner’s grieve and offering them a support system (something we never had) allows us to continue such highly emotional work every day.
If you want to honour your pet with the personal and caring service they deserve, book online or call and ask for your Senior’s card discount.
Sincerely,
Melanie Salter
Founder / Director
Angel Ashes Instagram Feed
Facebook Reviews
Julie O'keefe
2019-10-04T06:25:52+0000
Mel was wonderful. The death of my beloved Blossom was so sudden and I was absolutely crushed. She came and got my girl the day after she passed away and within a week, Blossom returned to me in a beautiful bunny urn. She is in my bedroom and we will never again be apart.read more
Jasmin Meyer
2019-09-30T11:29:45+0000
Your kindness was much appreciated at such a difficult time. Thank you for taking care of my baby girl Bella ♡♡♡
Catherine Rogers
2019-09-29T13:56:33+0000
most amazing people and service..i am not often 'Wowed' but i really felt like i had a shoulder to cry on. you made a horrible situation feel a little easier.read more
Kylie Byrnes
2019-08-29T09:57:13+0000
Our beautiful Teakah was returned to us earlier this week by Mel, cannot thank Angel Ashes enough for the care and sincerity offered and delivered xx
Mel Hoare
2019-08-29T01:29:08+0000
Received Kyah’s urn today. Thank you 🙏 so lovely to deal with, and super fast shipping. 💔😿💗
Bronwyn Harrison
2019-08-13T00:35:26+0000
Wonderful services are offered and with grace and dignity. Highly recommend 🙂
Suzanne Murphy
2019-08-12T05:27:49+0000
Mel is so caring and the way she treats your fur baby is nothing but love highly recommend
Jade Peterson
2019-07-26T02:51:35+0000
Such a beautiful process at such s hard time. Mel is an amazing lady
Mel Shepherd
2019-07-22T05:00:19+0000
just lost my baby girl. she is family. can't recommend Mel enough. so compassionate and understood my tear filled speech..
thank u Mel.
Carol Streng
2019-07-16T15:21:34+0000
just how caring mel was towards us picking my boy up and bringing him home too. i was overwhelmed with some personal stuff and she gave me a hug and reassurance ❤❤❤read more
Amie Elise Cottrell
2019-07-15T06:34:59+0000
Thankyou so much for your service. Such a respectful, supportive and genuinely lovely experience. Mel picked up my Charlotte the same day as contact and was so caring and gentle. In a time when you are devestated and grieving for your pet that big or small, feathered, furr or scales, they are still part of youlr family. We had Charlotte (my pet snake) picked up and returned in 1 week which was much faster then I thought and I was extremely grateful for the other beautiful items that came with her. Thankyou again so much.read more
Tamara King
2019-06-29T05:44:55+0000
Thankyou Melanie for your kindness and respecting our beautiful Bella. Forever in our hearts 💕 and our now our angel. Your personal service and heart is beautiful. Thankyou.read more
Leigh Salvatore-Cullen
2019-06-25T07:48:26+0000
It has taken me 7 months to be able to write this review - I have wanted to do it many times but couldn’t find the words until today.
When my cat died unexpectedly, on a public holiday, I had no experience with pet death. All I knew was that I wanted her cremated. So we left her at my wonderful vets office, and she was collected in the next few days and taken down to the Animal Welfare League, and cremated - and a week later we picked her ashes up from the vets. I had never heard of Angel Ashes. I so wish I had 🙁
When Ted my dog died a few weeks later, I had a few days of advanced notice. I wanted it to be more personal, and I didn’t want him to be left alone, coz I struggled a lot thinking of Prinni all alone, cold, at the vets.
I found this company - angel ashes.
I called Mel the day before we had booked the vet, and I somehow managed to sob my way through asking her for help. She was so kind and helpful on the phone and comforting and arranged to come here to my home, to collect Ted, after the vet had been.
On the day that Teds spirit left this Earth, Mel came up to Mount Barker (she is based in Flagstaff hill, but will go anywhere in Adelaide), and she went and had a coffee until we were ready. The vet visited us after hours on a Saturday, and she was delayed with an emergency. Mel wasn’t phased at all and said to let her know when we were ready, no rush.
After the vet left, we spent about an hour with Ted, cuddling him, and saying goodbye to his body. It was so hard, because it was his body but his little spirit wasn’t there.
After an hour, I sent Mel a text, and within 5 minutes she was in my driveway. She came in and hugged us all, and sat with us and Ted, and comforted us. It was the worst day of my life, and she was very helpful - and so so kind.
We discussed his cremation, and chose the urn that we wanted his ashes to go into. We chose the biggest box, because he deserved pride of place in the house! Such a little man with huge personality!
When it was time, we carried Ted out to her car, and she had a bed in the trunk. We wrapped him up in his blanket, and curled him up, and she took him home to her house, and the next day he was cremated in a single chamber. there is no question of wondering if it is just his ashes, or possibly someone else’s.
A week later, Mel came back to our house and brought him home to us, along with a teddy bear with a lock of Teds hair around it’s neck, and a little candle - which we will burn on the 1 year anniversary of his death.
Animal owners, Like this page, and save the name - and when the time comes that you need her, call her. You will need her. And she will be your angel. I am a customer for as long as I have fur kids.
Thank you Mel and Jason, from the bottom of our hearts. I am so incredibly grateful for you and your business.
💔 🐾read more
Fiona Dawn Ball
2019-05-10T02:54:55+0000
It was a devastating time saying goodbye to our beloved boy Sam,Mel made the process much easier to work through from first enquiry to making arrangements she showed so much understanding and compassion and offered many comforting words.Mel genuinely cares about getting pets back to owners as soon as possible.Sam meant the world to us and we will always be grateful for the care he received from Angel Ashes I cannot speak highly enough of Angel Ashes.The care package is a beautiful keepsake Thank you xx😌read more
Sara Cox
2019-04-03T08:39:34+0000
Mel was so helpful and reliable. She really made us feel at ease taking our precious Charlie with her. Thanks so much for your understanding.
Kirstie Murch
2019-03-25T10:30:56+0000
Can not recommend their services high enough, Mel shows true compassion and empathy, her support is amazing, thank you for taking care of our fur babies xread more
Rachael Pellissier
2019-03-25T06:19:03+0000
Mel and her team are absolutely wonderful she shows true compassion and empathy. Throughout the whole process mel provided guidance and support. she truly loves her job and treats every pet as though it was her own. Thank you mel xread more
Vanessa Murphy
2019-03-21T05:51:45+0000
Our baby is home.
I can’t thank Angels Ashes enough for looking after her and bringing her home to us, their service and support is exceptional.
Bessie TheBulldog your wings were ready but our hearts were not.
I love and miss you beyond words, my shadow, my baby girl 💜💜read more
Richelle Lee
2019-03-21T00:01:10+0000
I cannot express how highly i would recommend Mel's services. We recently experienced A tragedy in our family. When our 1 year old dog was hit by a car in front of my dad. The pain and trauma my family was experiencing was indescribable. As we prepared Cooper for Mel's arrival. My mum could not face coming outside to see him. She also feared that his ashes will be mixed with another dogs. As soon as Mel arrived my mum seen her walk straight over to Cooper and comforted him. My mum stated this is the reason she came straight outside. Mel is an incredibly genuine, loving, passionate lady. She explained to mum the reason she started her business. Was for that reason she doesn't leave your baby in a warehouse or cold clinic til the cremation. She will take your precious family member home to her house. She still treats them with love and respect while in her care. Mum said it felt like Cooper was going with one of us, she felt so secure knowing Mel was with him. She also does the cremation on a friends property down South. They are cremated separately with respect and love the whole time. The way Mel continued to provide support and counselling to my family. Was above and beyond what we expected.She absolutely has a gift in helping you feel calm and at ease with such a sad process. Do not spend your money anywhere else Angel Ashes is worth ever cent you pay and more.
Thank you again Mel you are amazing. xxx
Richelle Budarickread more
Luigina Richardson
2019-03-11T10:25:42+0000
If you ever want that special someone to give you family pet a sacred service with up most respect and love, Angel Ashes are the family business to give you loved pet a cremation.
The outstanding customer service we received was very moving and beautiful.... with true honesty this beautiful family Mel and Jay do are great job and do it with dedication, and passion of respect.
I Like to share the amazing respect they show us loosing a loved one and the respect to our long loved family pet Waya, they were respectful, gentle, loving, caring and compassionate, towards us, and Waya too, the great niceness from Mel and Jay with us through the whole time with their interaction with my husband and I.
As a family business the loyalty and commitment is there in knowing your family loved pet is in fantastic hands with them both, they managed our transition with Waya wonderfully, light hearted and with admiration in leaving my loved pet in there hands to be cremated.
I really felt my Waya was handed to angels in Mel and Jay they are both earth angels put here for us all, to be able to place our loved pets in the hands of two extraordinary people, and knowing Waya was our loved pet of 12 years is to see that with all the love he’s had all his life, he was now able to go in to spirit world beautifully .
So I give them both my highly recommendation to you all who are considering on using Angel Ashes don’t think twice, you will too be given a highly gentle and well mannered service as my family and I received with no regrets but praise.
So do believe that I give my honest recommendation that these guys will treat you family pet with total love, and respect and in saying that they are both angels at what they do. Thanks Mel and Jay for everything 💗💗💗💗💗read more
Laurie Richardson
2019-03-11T07:11:28+0000
My wife and I just lost our baby boy Waya
Would love to thank Angel Ashes Pet Cremations. What fantastic Company. Mel and jay absolutely beautiful people great understanding and lovely mannered couple if needed again would not hesitate to call them . Also beautiful products.read more
Kathy Dale
2019-03-07T10:12:05+0000
Mel has helped and supported us on 3 separate occasions and each time was just as emotional and difficult. Mel was amazing and I would recommend her services to anyone who loves their fur babies.read more
Ray Hincks
2019-03-07T08:27:44+0000
Mel, Thank you very much for looking after our beloved Stampy who was tragically taken from us. You patience and understanding was well received on Sunday.....thanks again 😻read more
Cate Elliott
2019-03-07T03:11:59+0000
We cannot recommend their services enough...they helped us through one of the hardest times in our life...very supportive and nothing was too much trouble...their service and respect was second to none... xxread more
Lindy Ennis
2019-02-25T02:49:27+0000
Thankyou to Mel and Jason for taking care of "Tink". our beautiful girl. your compassion and gentle ways are so comforting.
you give so much more than customer service. It's the loving touch and a warmth from the heart which is needed at a time of grief.read more
Clint Wheelwright
2019-02-22T01:19:50+0000
I got Mel's business card in 2016, My dog Jemma passed away 5/2/2019 (14 yrs old) & I called Mel soon after. Mel remembered meeting Jemma. Mel was ever so helpful and sensitive to my loss of such a beautiful member of my family and I couldn't think of a better way to remember her by using Angel Ashes services in dealing with the loss of such a loved companion. I have some really nice momentous of Jemma that I might not have received if I went else where. Job well done Mel and will recommend your service to others that may need it in future. Thank youread more
Joanne Richards
2019-02-05T09:51:58+0000
Thank you for looking after my baby boy "Sox", what a wonderful friendly service. you took care of everything making the journey a little bit easier. Thank you for you help. 😇read more
Bec Rdk
2019-01-23T11:44:42+0000
I am struggling desperately with the loss of my soul mate, but I felt she was going into very caring hands when Mel came to us. it doesn't take this pain away, but made me feel better knowing she's with someone who cares. I am more than glad I found Angel Ashes and Mel ❤🌈🐱read more
Marian Aylmore
2019-01-23T11:32:57+0000
Melanie was so kind and explained everything when I was in such an upset state. She kept me up to date from beginning to end and I will be recommending to friends.read more
Bec Walker
2019-01-13T07:10:31+0000
Under unfortunate circumstances I have had to use Angels Ashes twice now, two years ago for my beautiful cat Zoid and recently for Zoids father Stewie. I will go to Mel for as long as I have pets, which will be my whole life. I have never met someone so compassionate and filled with such empathy, something that is surprisingly hard to find in this business. She is a beautiful person who really does understand what you are going through. Thank you from the bottom of my heart Mel, you are an angel yourself 🙏💘read more
Lauren O'malley
2019-01-06T11:27:54+0000
From the moment I contacted angel ashes I knew my boofy boy was in great hands
from pick up to delivery I couldn't have ask for a more professional and understanding service , the added touches of the Teddy and candle were very sweet & thoughtful 💜 Thank you so much for making this hard time that bit easier 🙏🐾🌈read more
Vanessa Foster
2019-01-02T06:02:30+0000
A dignified service for such a sad time when you loose your beloved fur baby ❤️. Professional. Reasonably priced. Highly recommended.
Suzanne Cowan
2018-12-29T04:47:44+0000
Truely amazing couple ❤ so blessed to cross your path though our children x thank you for your patience and loving support at such a hard time x
Jessika Hindmarch
2018-12-29T02:32:32+0000
Thank you to Mel for making such a traumatic and devastating time for my mum just that little bit easier.
Thank you as well for treating Horatio just like he was yours, it has helped my mum know that he is being treated with respect, love and care.read more
Donna Kitson
2018-12-15T12:12:11+0000
After 19 years together my little boy crossed over the rainbow bridge. I would like to thank Angel Ashes for taking care of my furbaby Scrappy and bringing him back home to me. I would highly recommend this service to anyone. Thank you Mel for everythingread more
Jess Bole-Brown
2018-11-16T05:26:23+0000
Mel done such a wonderful job at making this hard time a little easier❤️
Margo Bauer
2018-11-07T01:19:17+0000
Our girl JoZee was a 13 yr old Schnoodle who took a sudden decline in health and I had the privilege to hold her for the last time just last Tuesday.
From my arms she went to Melanie, who I felt instantly would care for our much loved fur baby on the next part of her journey.
Mel has communicated respectfully and with empathy throughout the process, ascertaining our wants for our girl and how and when she would be returned to us.
We thank Mel immensely for her care and attention to us in this very unexpected but sad time we suddenly found ourselves in.
🙏🏼 Margo, Len, Harry boy and Tippyread more
Elaina Ferguson
2018-11-02T04:57:18+0000
You guys were on holidays when I messaged you and you replied to me everytime I bothered you..😁Your service is outstanding right from booking, to picking him up and bringing him home to us..💯very comforting and understanding..so glad to have oscar home again we missed him.. 🐶❤😪read more
Jon Del-Giacco
2018-10-23T10:56:42+0000
I'm truly sorry this is such a belated Thank You post but on behalf of my fiancé Taylah and I, we want to pass on our many thanks to Angel Ashes back in July for their empathetic service they had towards us after the loss of our beloved Lilly (our maltese x toy poodle) who died at age 17. We had previously organised Lilly with another pet cremation place who I shall not name, however deep in our hearts we did not feel peace at all and were second guessing our decision. After scoping the internet and looking into other pet cremations here in Adelaide we came across Angel Ashes and knew right away they were the one. After reading Mel, the founder of Angel Ashes reason for starting her business, we knew Lilly would be treated with the utmost respect, love and care and that's all that mattered to us. After contacting Mel and organising with her what we wanted for Lilly we were instantly put at ease and started feeling some peace during our grieving process. Mel collected Lilly from our vet, passed on her love and continued to communicate with us every step of the way which we appreciated. We chose the perfect urn for Lilly, a bronze love heart placed upon a stand and we also had that engraved which Mel organised separately for us. About a week passed and Lilly was ready to come home. Mel delivered her personally; she came inside and spent time with us, handing Lilly over aswell as a memorial package which contained a lock of her hair, a teddy bear, a candle and a certificate of only Lilly's ashes. Mel later on left but not before giving my fiancé a warm hug goodbye and wishing us the best. Angel Ashes you exceeded our expectations and we are eternally grateful. Thank you so much.
Kindest Regards Jon and Taylahread more
Chelsea Bowring-Bethune
2018-10-03T08:17:44+0000
Would highly recommend Mel at Angel Ashes. From the minute we answered the door, we felt complete compassion at such a hard time. Losing our Banjo Boy was one of the most heartbreaking things to happen but Mel had such empathy during this tough situation and made us feel completely comfortable and some what at ease.
Thank you Mel. You are wonderful at what you do.
It is never easy when losing a fur baby but it's the journey that matters, Thank you for being a part of this beautiful journey.
Xread more
Michelle de Veau
2018-09-22T04:33:50+0000
Mel & Angel Ashes is the gold star of Pet Cremation Services.
When my Harley went suddenly to Rainbow Bridge, the vet clinic suggested Angel Ashes.
When it was time for him to come home, Mel brought him back & stayed for a chat. She is a very warm & caring person.
I highly recommend Angel Ashes. 💗read more
Michelle Casey
2018-09-17T08:11:29+0000
Highly recommend Angel Ashes. Their contact & care is amazing at such a hard time. My girl was home in a week & they I just know they looked after her until her return to us - thank you so much 💜read more
Tina Turner
2018-09-05T07:56:35+0000
They do everything with care from your home and back in quick time which is so appreciated at this time in our lives. Thank you!
Megan Edward
2018-09-04T15:00:31+0000
Mel was fantastic caring passinate she beautiful when our beloved misha sadly left us Mel did let us no misha was with her after leaving the vet I would highly recommend Mel in a heart beatread more
Kavindya Kari Kariyawasam
2018-08-17T01:16:48+0000
Mel did such a wonderful job with our girl when we sadly lost her. Knowing that she was in good hands made everything more bearable. The service Mel provides is wonderful, it was quick, easy and personal which is greatly appreciated at this time. Mel let us know when she had Sasha up until she came home which was a lovely gesture. Thank you for all that you did for us Mel. � ���read more
Ruth Walker
2018-08-01T06:24:01+0000
When my daughters cat "Zoid" passed away - we decided to get him cremated
Mel was most sincere & compassionate during this time, came & picked Zoid up and then delivered back his beautiful memorial at a suitable time with no inconvenience - I would highly recommend her services. Thankyou Mel - should the need arise again I would most definitely use your service.read more
Kelly Francis
2018-07-30T15:33:25+0000
Cannot even begin to thank Mel from Angel Ashes for her incredible compassion and service through the most traumatic few weeks of my life and getting the big boy home. From updates through the process to knowing she was there just to answer with a supportive text at any hour was so comforting, and proved he was in the right hands. She went above and beyond to make the process as easy as it could be. Forever grateful. Thank you so much for looking after him.read more
Constance Christou
2018-07-24T12:26:12+0000
I now know why this business is called Angel Ashes as Melanie is an Angel for the service, support, kindness and going above and beyond for people who are are grieving the passing of their loved pet. I lost my little boy Chub last week who I had for 11 years.. my dog was my everything. I am totally numb and and heart broken however, Melanie was so sensitive and supportive throughout this whole process, I knew the moment I contacted her my baby boy would be treated with the up most care. The professionalism and compassion Melanie provided has given me a sense of calm and assurance at a time like this. I received my boys ashes today and everything was perfect, down to the packaging to the beautiful little touches such as a beautiful card and poem. Please know if you decide to go with Angel Ashes you will be forever thankful as I am.read more
Leeann Faehrmann
2018-07-07T04:00:23+0000
I can not speak highly enough of the beautiful Mel and the service she provides in such a loving, personal manner. Knowing my beloved Harvey was being looked after by this kind, caring person made a heartbreaking time just that little bit easier to deal with. ��read more
Karen Takla
2018-07-05T07:43:14+0000
Thank you for the care & compassion shown to our family on the loss of our beautiful old Scruffy dog (16 yrs).
Alyce Lawrie
2018-06-21T06:01:40+0000
Can not speak highly enough of Mel and the service she provides. The genuine care and compassion she displays is above and beyond. She made the entire process as pain free as it could possibly been. Highly recommend xxread more
Ashleigh Williams
2018-06-13T11:09:11+0000
I can not recommend Mel enough. Her kind words, her support and her empathy made a very difficult and distressing time, just that little bit easier. Mel treated my baby with the dignity and respect he deserved, keeping in contact with me, over the period that he was in her care.
Booking online was so simple and uncomplicated. Very quick and efficient service that was provided with so much support. The care package is beautiful and a great keepsake.
Thank you for being a pillar of strength for me when I was going through one of the hardest parts of my life.
I highly recommend Angel Ashes to anyone.read more
Peta Hughes
2018-05-09T03:06:10+0000
Thank you so much for your empathy and care with Amber. You do such a great job and we were so lucky that we found you! Thank you! �
Tracy Weyer
2018-04-20T00:30:32+0000
This was the perfect opportunity for us to say goodbye to Toody/fluffs. Mel is very understanding and promt. This is never an easy time. Thank you for being so supportive for us.read more
Megan Gilchrist
2018-04-11T11:02:27+0000
Caring, understanding and professional. Made things so easy for my boys and no rush to say the final goodbye. A beautiful memory returned. So very very gratefulread more
Vikki Geldart
2018-04-09T01:16:49+0000
Second time we’ve used Angel Ashes - will NOT use anyone else!!!! Mel is so compassionate!!! �
Aynsley Yeap
2018-04-07T02:28:43+0000
I can’t speak highly enough of Angel Ashes and of Mel’s service - I’ve had to say good bye to two of my babies in less than a year, and both times Mel has brought me a sense of ease and calm knowing that my babies are in the safest, most respecting hands possible.
When my guinea pig Richard passed away last year, Angel Ashes was closed while Mel and Jay were on holiday - I will admit I was apprehensive at the idea of Richard sitting in a freezer at a vet clinic for a few weeks and potentially getting lost or forgotten about amongst the bookings, but the day business resumed, I got a lovely text from Mel letting me know she had Richard with her, which brought the biggest relief.
Earlier this week, I lost my rescue pigeon, Smudge - I was a bit concerned that I would be judged for having a pigeon cremated (even I questioned my own sanity for a bit), but Mel was again nothing but kind, warm and understanding and the perfect hug I needed that day.
Thank you, Mel and Jay, for all that you do. �read more
MikeandLamb Braun
2018-03-30T09:38:53+0000
Thank you Mel for going out of your way in getting Amber-Jane delivered to you, for your communication, your compassion, and for delivering her back to us, we appreciate everything you have done for us in such a short time �read more
Stacey Robertson
2018-03-25T02:59:03+0000
Fantastic service that took a lot of the worry out of an absolutely heartbreaking time. With all of my focus being on my beautiful Stewie’s illness and inevitable passing, I hadn’t given much thought as to what would happen once he had actually passed.
Mel was fantastic - great communication from as soon as we made our booking, very flexible and very caring. Our precious boy was able to spend the final part of his journey at home with us, was collected by Mel and treated with the utmost respect. He was returned to us quickly in the beautiful wooden box we had chosen, with a lock of his fur, remembrance teddy bear (which has been of great comfort to our young daughter) and scented candle. Stewie was predominantly black with a small white patch on his chest which we loved, and somehow, Angel Ashes even knew to take the exact lock of fur I would have chosen myself - to include some of the much loved white.
A huge thank you Mel, for taking care of Stewie and putting my mind at ease during this time x
Highly, highly recommend.read more
Stella Paton
2018-03-13T12:17:00+0000
I lost my beautiful little Hamish after 16 years of friendship. My vet recommended Angel Ashes. The loss of a loved pet is a hard thing to go through and Mel made it a lot easier. She was very caring, understanding and genuine also offering support at any time if you needed someone to talk to.
I would highly recommend Angel Ashes. �read more
Kaylene Perry
2018-03-09T16:53:28+0000
5 weeks ago our Jazz was diagnosed with bone cancer, during this period I happened to call Angel Ashes. This was a very hard call to make, I spoke to Mel, asked her lots of questions, Mel was so lovely, made me feel good about everything, Mel talked me through the process and reassured me she would be there when I needed her to be. The day came when I needed to send her that text, as I wasn't able to speak. Mel responded immediately, was there only when we needed her. When Mel came she sat with us, she did not rush us and took Jazzy in her care. She was beautiful. Offered a hug in which I accepted, and gave me time with Jazz at the car, only did she close the door when I said OK. A lovely lady who is in the right profession. Thanks Mel (Angel Ashes) you did a great job for us. Would call you again if ever needed. Luv Jazz's Mum & Dad, Kaylene &.Alan xxread more
Susan Aldridge
2018-02-26T16:09:27+0000
I think this is a really great idea being able to have more than just a photo and memories of your best friend.
Marg Bell
2018-02-18T02:45:14+0000
Hey I didn't even push on any stars it just rated itself as I scrolled down I was just looking :/
Terri-Ann McMullan
2018-02-02T03:10:20+0000
Mel - I’m blown away by your service!
The way you cared for our dog Tigger will always stick with me.
Thank you so much for everything you did because knowing our girl was with you made it all just a little bit easier.
Letting go of her after 14 years was so hard. Your comfort and messages truly were appreciated xxread more
Crystal Lipsys
2018-01-29T09:11:47+0000
Wonderful company will definitely recommend them to others. Booking was easy online and so helpful and understanding over the phone. Mel is a beautiful person her service went above and beyond always keeping in contact which was lovely, even offering support in such a sad time. At no stage did i feel like i was a customer or a number. She personally delivered her back to our door which was touching.
My dog Sasha was 14yrs old had been with me since i was 17. We now have her large paw print too remind us of our days together, my daughter (8) really loves the teddy with a little bit of Sasha's fur attached in a bag i guess as she can give it a cuddle when she's missing her. We also recieved her ashes in a beautiful tin along with a candle and certificate. Thankyou so very much again for taking care of her.read more
Belinda Williams Yard
2018-01-22T11:37:27+0000
We lost our beloved lab whilst on holiday. Mel looked after him then brought him to us for a final goodbye. Cannot thank her enough for being so understanding.read more
Alivia Brennan
2018-01-10T23:55:46+0000
When you loose a pet, the grief is the same as losing any loved one. Their farewell should have the same respect and love. This is why I decided to have Angel Ashes help me. Their love and support is outstanding.read more
Teegan Mckay
2017-12-20T06:17:42+0000
After losing my precious little man Ralph very suddenly a couple of weeks ago, I gave Mel a call to help him on the part of his journey I could not. She was so caring and understanding it made what could have been an even more difficult time a lot easier. She let me know when she picked my boy up so I knew where he was and then within a week she delivered him back to me. The urn is beautiful and the pendant is the perfect size. Thank you so much Mel, I appreciate what you have done beyond what just words can say. You cared for my Ralph cat during a time when I was unable to and I will never be more thankful.read more
Shelley Anderson
2017-11-15T21:34:42+0000
Thank you Mel & co for your wonderful personalized service. ���
Hazel Joan Plainly
2017-11-10T05:45:17+0000
Can’t thank you all enough for taking such good care of our boy Champ and bringing him back home to us...... after being lucky enough to have him for 19 years you made this hard time that much easier, the memorial urn, clay paw print and pendant I received are simply beautiful as is the teddy with some of his fur in it.... I will treasure these things forever
Thank you ���read more
Deanna Murphy
2017-09-27T10:20:52+0000
We recently very unexpectedly lost our beautiful puppy Maverick, It was heart breaking and I was a mess and didn't know what to do. My vet recommend Angel ashes to me as they have the option to pay Via zippay. I called and it was the best decision.Melanie was great she was so comforting and organised everything for me. She even gave me links to a support group. Absolutely amazing service and helped made the grieving easier. I'm truly thankful from the bottom of my heart.read more
Karin Powell
2017-09-16T04:06:49+0000
Losing a a special member of your family is not easy ... and then comes the decision of what to do next. During a day filled with many tears, I went online to look for a suitable pet crematorium....the only one that offered a special personal, caring and no nonsense website was Angel Ashes Pet Cremations.
From the first contact to the delivery of my girl's ashes, Mel kept me informed and arranged everything. I highly recommend their service.read more
Nathan Thompson
2017-09-11T08:41:08+0000
Thank you again Mel and Jay. Your services were special and personal to us. You made it that bit easier to say goodbye to our beloved fur baby. Your range of memorials gave us a chance to remember Mika in such a special way forever. From the first call, to when he was brought back home. You gave your own personal touch to everything and we both felt Mika was cared for, looked after and appreciated like we would ourselves. Thank you for all you have done. Appreciate it immensely.read more
Maddy Kate
2017-08-29T06:01:39+0000
a big special thankyou to Mel at Angel Ashes for the quick response in regards to collecting my gorgeous Narla Bear and how much sympathy and support she had showed me through this hard time, she finally returned home today with a gorgeous package and I couldn't be more at peace #mummyloveyou ��read more
Raine Chester
2017-08-28T08:02:01+0000
We've just gotten our old girl back and while it's been a hard time for our whole family, Angel Ashes made the experience as easy as possible. Very personal, fast care and Blossy is back with us and heading back to our mum. Thank you so much Mel. Couldn't have asked for anyone better to take bloss on her last journey after 17 years ��read more
Rebekah Foord
2017-08-16T04:08:26+0000
I used angels ashes around 9 years ago. To this day I still remember their compassion to my loss. The relief of knowing individual cremation was done. The personal touch of getting my dogs hair and home service to get my boy home. I highly recommend them and definitely be using their service again �read more
Suzanne Ecclestone
2017-07-17T05:46:49+0000
Mel came and took care of Jim Bob, our wonderful old pug, when he crossed to Rainbow Bridge at the grand old age of 17. He died at home with us and it was so wonderful to have him picked up with care, dignity and respect from our home and then brought back to us in his beautiful box with his paw print , candles and card a week later. Couldn't have wished for more. Thanking you so much as we loved him more than words can say.read more
Jamala Diggle
2017-07-10T11:00:04+0000
From the moment we contacted you, we knew our girl would be in good hands. Mel was so understanding, compassionate and respectful in every way. Nothing was too much trouble, even our girl's favourite toy was picked up to go with her. The personal service by Angel Ashes is second to none - they really understand how devastating losing a beloved fur baby can be. Bless you, and the amazing work you do! So grateful we found your service! <3read more
Chicquita Beckett
2017-07-10T08:29:00+0000
my little man Calvin came home today.
I would like to say a huge thank you to Angel Ashes Pet Cremations for being so supportive and caring for not only Calvin but for my Harold as well last November. It brings so much comfort knowing they are in only the best of hands while being in your care. and for making this process so much easier with both of my boys. 💙read more
Sharyn Phillips
2017-06-11T10:45:50+0000
When my very old dog Mr Chippy died suddenly I reached out to Mel and she was amazing. Kind & compassionate 100%.
Mel helped make a very sad time just that little easier.
Will be using their services again & again in the future & feel extremely confident in doing so.
Mel & Jay - you both do an outstanding job.read more
Louise Ann Tume-Norman
2017-05-24T08:56:32+0000
Thank you for taking care of our sweet boy Angus! We are so happy to have him home where he belongs. Close to our heart forever' ��
Ann-Marie Dubaj
2017-05-18T05:35:40+0000
Glade to see our boy been cared for in a respectable way couldnt think of anyone else to give our boy a great send off 🙂 i couldnt thank this lady enough for her kind words and support through this tough timeread more
Joann Smith
2017-05-10T04:21:50+0000
Thank you Mel & Jay for taking care of my beloved Coco, couldn't be happier with the services you provided, your compassion, love & kindness, your a wonderful lady Mel.
Thank you Joann & Steve xxread more
Tracy Clayton
2017-05-03T04:51:58+0000
Can't recommend Angel Ashes enough,from start to finish,caring and compassionate
Peta Smith
2017-04-22T04:26:41+0000
As much as I wish I didn't need this service there is no other company I would want to do this. You have absolutely incredible, understanding, and accommodating. It was hard losing him on my birthday and I will always miss my Jordie, you have given me the best way to remember him so that he will always be with me. Thank you for all you have done, it has helped me so much!read more
Jacki Peet
2017-04-21T10:44:56+0000
Omg if your beautiful Fur Baby Means the world to you
Don't even think twice
Call Mel and Jay they will make sure you get memories to hold on too
I got my beloved Claude cremated as he was with me for 19yrs and a friend gave me Angel Ashes number
I called Mel and I found her to be so caring and we organized for my Fur Baby to be picked up
Two weeks to the day I received my boy back
I was so surprised the care Mel had taken with him
The extra mile Mel goes to make sure you get your Fur Baby back asap plus the special touches is fantastic I just cried when I got Claude home I was so overwhelmed
Thank you so much Mel and Jay it meant the world to me
You looked after my Claude like he was your own ��
I can never thank you enough
I feel like you are apart of my family now
Sending you hugs, love and light �����read more
Christopher Pittaway
2017-04-08T10:49:21+0000
Mel and Jason did a great job for both pets that passed my Rusty and Sooty, really great When my Dad and i took Rusty to meet Mel she was very respectful of Rusty and we knew he would be looked after he was cremated we got him bad in a beautiful wooden box with his picture on it a really nice poem. flower seeds in his name his foot print in clay which was a kind touch. and clippings of his hair. with a very nice plaque this was done the same for sooty. thankyou for everything you did for us.read more
Alison Morton
2017-03-28T19:53:26+0000
Thank you so much for the lovely package which was hand delivered to my house last night so specially packaged with all the little extras in the gorgeous bag.read more
ZX Ang
2017-03-24T02:55:35+0000
Its not a service you want to use but I'm so glad we did. Mel is so caring and thinks of everything to make it easier. I wish you were around for my previous fur babies.
Thankyou so much Mel and Angel Ashes for the service you provided for Ocean. It meant a lot to us xread more
Frances Page
2017-03-14T12:00:08+0000
Angel Ashes (Mel) made the most tragic day of our lives a little bit easier. Within 30 minutes of my online query, I got a phone call and within an hour our beloved Winston was picked up. I was told exactly where Winston would be taken and were continuously reassured that he would be looked after. I would recommend Angel Ashes to anyone who wants there beloved pet looked after and making the process a little easier.read more
Kevin Moore
2017-03-10T23:35:13+0000
We lost our boy a year ago we didnt really think about what we were going to do when it was that time. but after we google pet cremations we came across angel ashes and we glad we did mel was so good she pick him up and drop him off ( and waited for us to say good by) highly recommend her!read more
Sammy Sammy
2017-02-14T00:15:54+0000
Thank u sooo much for looking after bubba for me u are such a beautiful lady and helping me through the loss of my best friend bubba I miss him sooo much words could not tell u how much my heart is hurting thank u for the bottom of my heart ��������������read more
Katie Ann Chandler
2017-02-04T01:29:38+0000
I can't even behind to describe how much having Mel look after my boy helped in such a horrible sad time, I knew my dear Lucky was in safe hands and it would be only him I was getting back. After using another company once before with my partners dog for cremation, I wish I had known about Angel Ashes sooner, they are amazing and the personal touch you get with it is just spectacular! I could go on all day about the amazing work, time and effort that was put in. Thankyou, thankyou and thankyou !read more
Emma Clark
2017-01-13T12:24:50+0000
I can't thank Mel enough for her kindness and compassion when our beautiful boy Hank suddenly passed away at 18 months old. He was more than a dog to us, he was our family. The service Mel offered was so personal and she made us feel so cared about at such a hard time. It made the worst situation that much easier knowing our boy was taken care of. Mel we can't thank you enough. We will recommend you to anyone who loves their pet. Your work is truly something special.read more
Jane Sierp
2017-01-12T08:52:54+0000
On the 28th December we lost our Maddie she was one in a million and can never be replaced I still cry for her at night and I know in time it will get better. Thank you to Angel Ashes for taking care of her and getting her back home to me xxxx I don't know how you do it Mel but I am glad that there is someone out there for our furry family members thank you again xxxxxxxread more
Natalie Oliver
2017-01-04T21:54:05+0000
From the first phone call until the return of my beloved Ella, Mel was caring, professional and sincere. Thank you for making a sad situation a little more bearable. Would not hesitate to recommend this serviceread more
Leanne Gould
2016-11-29T05:01:47+0000
Through the GENUINE care, respect, love & support from Mel, my devestating loss of my dear sweet babygirl Dezi (Deseree Ebony) was made just that tiny bit easier �� � � � � � �
As my baby passed away at the vets at 4am, i hadn't had the chance to say goodbye & without hesitation the following day Mel brought her to me so i could spend time with her & say a proper goodbye 🙁 I am so grateful to you Mel for taking such gd care of my Dezi & the dignity, respect & professionalism in which you showed me. The service you provided to me was outstanding & i have & will pass that information along to my friends & family. Thankyou again �read more
Di-Ann Salotti
2016-11-24T07:13:37+0000
I ordered a memorial pendant online and it was delivered personally, the next day. I did not know service like this existed anymore. Thank you.
Anne-Marie Chowles
2016-11-09T22:01:27+0000
Thank you Mel for bringing our Bella home last night. A part of me feels better now, knowing that a part of her is back home where she can finally rest in peace. Thank you for the lovely extra gestures, like the hair, the forget-me-nots and that beautiful poem that gave me hope ���read more
Jen Zarkovic
2016-10-20T12:10:55+0000
Mel, thank you so much for your compassion and genuine care during our time with you. We really appreciated it. We miss our beautiful Marley so much but it's nice to know that someone as caring as you looked after him at the very end � Thank you.read more
Yasmin Tilmouth
2016-10-11T04:14:18+0000
Thank you so much Mel and Jay for being so wonderful through one of the hardest times of my life. My dog meant the world to me and your service was so kind and understanding. It made this difficult time just that little bit easier. Stellaluna came back home today with love and the whole package was so beautiful. I know that she would have been treated with respect and care while in your hands. I really cannot thank you enough ❤read more
Melissa Jane
2016-10-02T12:40:47+0000
Thankyou so much Mel for what you do. When Kitty died I was devastated but your compassion and gentleness made an awful situation bearable. I would 100% recommend you to anyone who has lost a pet and needs someone kind and compassionate to take care of the cremation.read more
Lisa Hills
2016-09-25T05:13:44+0000
I lost my beloved Oscar dog 2 weeks ago and he came home to rest on Wednesday this week. We had been on borrowed time and after 14.5 years of love, it was his time. I had already decided to use Angel Ashes when his time came. We contacted Mel on the Monday and she messaged us on the Tuesday to let us know our precious boy was now safely with her. A week later, and she brought him home to rest. I am appreciative of the kind and caring service Mel & Jay offer which is a very difficult time for any fur-parent. The respect with which they treat our precious babies and the thoughful touches when our babies are returned are appreciated. It doesn't take away the aching in your heart but it does help knowing that they care and understand. Thank you. Xread more
Ginette Carbone
2016-09-21T07:22:17+0000
Thank you to Mel and family for your compassion and true dedication in this difficult time.
Your service was was amazing and you are a true animal lover from the heart and it shows.
You gave us comfort in our time of need in the passing of our beautiful Angel, Gucci Dior. She is now home, thank you so much...read more
Laura Lozzy Bryan
2016-09-10T09:29:33+0000
Thank you, Mel, for you care and love during this time. We're happy to have our fur baby girl Cuddles home.
Stacey Nitschke
2016-07-18T21:45:03+0000
We had a fantastic experience when our family dog died. A German Shepard x kelpie called Brandy. We called Mel and she came and picked her up, comforted us and returned her ash's within the week. Brilliant service. Have and will recommend again.read more
Rita Bruche
2016-07-14T06:35:24+0000
They took care of Maestro in the most caring and respectful way, and were very sensitive to our loss. they are caring and professional. thank you
Caz Eustace
2016-07-12T11:59:55+0000
My heartache when my beautiful gorgeous Mack passed away was definately eased by Mel's compassion in looking after my boy from the time he was picked up to the time he was bought back home. I knew my Mack was going to be well looked after by Angel Ashes the minute I rang Mel when he passed. Thank you for the care shown during the past week.read more
Millie McCaul
2016-06-28T09:25:43+0000
The most amazing people ! Thank you so very much ! Absolutely wonderful caring and they gave us the care and help through a very hard time - thanks from the bottom of our hearts ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️read more
Debbie Wing
2016-05-14T03:15:33+0000
The loss of our Zac was heartbreaking made a little easier by the wonderful Mel at Angel Ashes. This is a wonderful service helping our beloved furbabies move onto rainbow bridge. Thankyou Mel for your help & sympathy at our very sad time.read more
Lauren Williams
2016-04-28T03:18:39+0000
I want to say the most heartfelt thankyou for everything that Mel and Jay did for us. It's not easy what you do but gosh you do it well. Thankyou for your understanding and patience. Thankyou for looking after our girl pepper and being happy to work around our unusual circumstances. Thankyou for consoling me when I broke down on the phone.
Pepper was such a special girl to us, and taken too soon.
Thankyou once again
Xoxo Lauren and ash xxxread more
Jade Mattner
2016-04-15T07:27:34+0000
A big thank you to Mel for taking care of Zoe for our family. She is sadly missed and now has a special place for us and our boys to go visit in our home. You do an amazing job. From Simon, Jade, Jaxson & Parker xxread more
Shelly Jones
2016-03-26T05:08:39+0000
I want to give a huge thank you to Mel & Jay for their incredibly fantastic service. From the first morning when Mel came to pick my Cody up till the day Mel bought him back home to me. They made this hard time just that bit easier.
Thank you both very much xxread more
Tabi Brooks Buttle
2016-03-14T07:48:21+0000
I want to do a shout out to Angel Ashes. The lady who does this is amazing!!! I dont trust many people esp when it comes to knowing to this type of thing. Heard lots of horror stories of people not getting "their" pets ashes. But with Angel Ashes you do. She listens and comforts you. With such bad circumstances in regards to losing my bonnie rabbit. I was overwhelmed with how well I was treated and the beautiful touches. Highly recommended for those unfortunate times 🙁 thank you Angel Ashesread more
Lindy Ennis
2016-02-16T11:27:13+0000
Thankyou Mel and Jay for taking care of shiraz. Right from the 1st phone call when we were preparing for shiraz to be forever sleeping, to the knock on our door and Mel returning shiraz home to us. Your compassion and understanding of the rollercoaster of emotions we have felt has made a heartbreaking time warmed by your love and care. Words can not express our gratitude for your support .. lin and phil..read more
Kathy Dymmott
2016-02-14T00:33:37+0000
Mel from Angel ashes provided such an amazing service, which was both compassionate and professional, when we lost our beautiful Maddie. This service made such a difficult time that little bit easier. And for this I'll be forever thankful. Keep up your beautiful work guys. xread more
Trish Testrow
2016-01-10T15:36:11+0000
When our little fur baby passed away at 5.30 am on a Sunday morning we were both heart broken. He was 18 years old we knew it was coming. He died in our arms at home just how he would have wanted. All I knew is that I didn't want to hand him over to strangers to be cremated. My husband found Angel Ashes on line. When she came to pick up our baby later that morning she was so understanding and caring I knew he was going with the right person. Within he the week he was back in a lovely container with his picture and a name tag. There were other little bits but I will leave that for you to experience. We have recommended to friends and will use again when the time comes. Such a lovely service for fur babies who have given so much love to you. Thanks for such a fantastic service and the caring that you showed.read more
Tam Lowe
2015-11-13T09:19:11+0000
Thank you so much for the love and care you took with my furbaby Cougar. It made a difficult time so much easier.
Leonie Ann
2015-11-11T06:53:10+0000
10 stars to Mel and Jay, for helping me with my Chargers ashes, so caring and friendly and patient, Charger was my world and losing her was the hardest, thank you for showing us both so much respect and love.read more
Michelle Vanwyk
2015-10-24T00:53:35+0000
First time using their service...blown away by their empathy and prompt assistance to orgainise arrangements for our Lilly cat.
An unexpected and tragic situation on a long weekend made just a little bit easier thanks to Mel and Jay .
☆Thank~you!☆read more
Bec Gilbert
2015-09-17T12:10:33+0000
I will always be grateful to you Mel, you were so kind and understanding. Jade means the world to me and losing her was so extremely hard. You're such a beautiful person in my eyes! I want to thank you for being there for me and looking after my baby girl. I'm so glad i found Angel Ashes, now i am able to take Jade with me wherever i go. I love everything you brought home with her, means alot to me.
Thank you!!!!! ❤read more
Felice Case
2015-08-05T13:16:48+0000
I have only ever had positive experiences with angel ashes and both mel and jay are a absolutely wonderful people. I have used angel ashes for clients pets and my own pets and the service has been outstanding. The added personal touches such as the lock of fur and card was lovely and the prompt turn around time and personal delivery is highly appreciated. But above all of that knowing that my fur babies are treated with respect and dignity and I am shown compassion and support is a service that I believe isn't provided by any other business except angel ashes and I recommend them without hesitation. Thank you both for the wonderful service you provide, I would be lost without you guys!! xread more
Krystle Wells
2015-06-15T23:45:07+0000
Angel Ashes are amazing, they are the best. They took care of everything and nothing was a problem. Mel & Jay look after every baby and they are not just a number.read more
They are family
say goodbye with love
Servicing Adelaide Metro and Mount Gambier
Since 2008
