Our 5-Step Process: Guiding Caring Farewells

At Angel Ashes, we know how special and emotional it is to farewell a beloved pet. We've fine-tuned our service to ensure every pet is treated with great respect and care. We're here to support you with clear guidance and comfort at every step of this heartfelt journey.

For more details on how we assist you during this time, please see the 5 steps outlined below.

Listening with Care at Every Step

1. Consultation

Gentle & Secure Pet Transport

2. Transportation

Eternal Tributes, Crafted with Care

3. Cremation & Memorials

Honouring Memories & Legacies

4. Return & Reflection

Committed to Your Healing Journey

5. Ongoing Support

We invite you to explore our Commitments and Core Values, where we outline the dedicated care and exceptional standards you can expect from us at Angel Ashes.

These promises are our commitment to ensuring your experience is filled with compassion, dignity, and respect.

Top 10 FAQs

For your convenience, all these payment methods — Credit Cards, PayPal, ZipPay, AfterPay, Humm, ShopPay, and VetPay — are available when you book online. We aim to make your online booking experience smooth and hassle-free.

Well, it's similar to human cremation but on a smaller scale. Your pet is placed in a cremation chamber, and through heat and evaporation, they're gently returned to their essential elements, commonly known as ashes.

That's a concern many share. At places like ours, we use a tracking system and keep only one pet in the chamber during individual cremations, ensuring you receive only your beloved pet's ashes.

Absolutely. Some families find comfort in being there for a final goodbye. If that interests you, you can make arrangements to upgrade to Witness Option with our Private Service.

While the actual cremation often takes just a few hours, the entire process, from start to finish, can range between 1 to 15 days. This duration primarily depends on the specific services you select and the queue of pets scheduled before yours.

Regardless of the timeframe, we at Angel Ashes are committed to handling every step with the utmost care, ensuring you receive your pet's ashes promptly and with the reverence they deserve.

From beautiful urns to hand-made pet paw prints and keepsake jewellery, we've got a range of items to help keep your pet's memory alive. Just let us know what you have in mind.

View our catalogue here.

It's really up to you. Some families scatter them in a favourite spot, keep them in a beautiful urn, or even incorporate them into jewellery. Whatever suits you and honours your pet's memory is the perfect choice.

See Pet Urns
See Ashes-in-Glass

The cost of our services can fluctuate based on several factors: the specific service you opt for, the size of your pet, and any additional memorial items you desire.

When using our online booking system, you'll receive an on-the-spot quote before finalising your payment, ensuring transparency and no surprises.

If you have any questions or need further clarification on pricing, please don't hesitate to reach out. We're here to guide you through the best options with your preferences and budget.

You don't have to do much. If you have a special blanket or toy, you'd like to send along. We'll handle everything else with care and respect.

Of course! Many find solace in adding a special note or trinket alongside their pet. However, due to the nature of the cremation process, some items are restricted. It's always a good idea to check with us first, ensuring we can safely and respectfully integrate your chosen memento.