When a beloved pet passes away, the emotional turmoil can be overwhelming. The grief and sadness are often as profound as losing a human family member.
In these moments, many pet owners find themselves unprepared for the depth of their emotions and the decisions they need to make, whether the loss happens at home or at the vet’s clinic.
The uncertainty about what to do next only adds to the stress, making it even harder to cope with their loss.
Top 6 Concerns
To help you navigate this difficult time, we’ve identified the six most common concerns faced by pet owners when losing a beloved pet.
Emotional Overwhelm
The intense grief can make it hard to think clearly and make decisions, often leading to feeling rushed or pressured to make on-the-spot decisions.
The intense grief can make it hard to think clearly and make decisions, often leading to feeling rushed or pressured to make on-the-spot decisions.
Uncertainty in Choices
Confusion about available options can cause pet owners to miss important memorial choices they might have made with more time and clarity.
Confusion about available options can cause pet owners to miss important memorial choices they might have made with more time and clarity.
Immediate Next Steps
Many are unsure of what to do immediately after their pet passes away, adding to their stress and anxiety.
Many are unsure of what to do immediately after their pet passes away, adding to their stress and anxiety.
Impersonal Services
They worry that larger, high-volume facilities may not provide the individual attention and respect that their pets deserve.
They worry that larger, high-volume facilities may not provide the individual attention and respect that their pets deserve.
Desire for Customisation
They believe their pets deserve more than a generic memorial. They want a service that honours their pet’s unique personality and their special bond.
They believe their pets deserve more than a generic memorial. They want a service that honours their pet’s unique personality and their special bond.
Support and Guidance
They may feel isolated in their grief and unsure where to turn for support and advice during this difficult time.
They may feel isolated in their grief and unsure where to turn for support and advice during this difficult time.
Personalised Care, Forever Home™
We acknowledge these challenges and want you to know that you are not alone. Our team at Angel Ashes is dedicated to supporting you through every step of this difficult journey.
With our compassionate care, clear guidance, and personalised services, we aim to alleviate some of the burdens and help you honour your pet’s memory in the most meaningful way possible.
Why Choose Us
How We Care
From the initial consultation to the respectful return of your pet’s ashes, we follow a detailed and compassionate process to ensure your beloved pet is treated with the utmost dignity and care. Each stage is carefully executed to provide a seamless and supportive experience during this emotional time.
Please read our 6 steps to see how we care for you and your pet.
Plan Your Service
Reach out to schedule a consultation. Our compassionate team will help you plan a personalised cremation service. Choose Individual Cremation with ashes returned and keepsakes, or Communal Cremation for a group farewell. We ensure your pet’s memory is honoured and are here to answer any questions.
Reach out to schedule a consultation. Our compassionate team will help you plan a personalised cremation service. Choose Individual Cremation with ashes returned and keepsakes, or Communal Cremation for a group farewell. We ensure your pet’s memory is honoured and are here to answer any questions.
Transfer into Our Care
We offer flexible options for transferring your pet into our care. You can drop off your pet at our facility, or we can arrange collection from your vet clinic or home. Collection fees apply based on your preferences.
We offer flexible options for transferring your pet into our care. You can drop off your pet at our facility, or we can arrange collection from your vet clinic or home. Collection fees apply based on your preferences.
Memorial Keepsakes
We create custom keepsakes to help you cherish your pet’s memory. From personalised urns and paw prints to fur keepsakes and engraved plaques, crafted with care and respect.
We create custom keepsakes to help you cherish your pet’s memory. From personalised urns and paw prints to fur keepsakes and engraved plaques, crafted with care and respect.
Cremation Scheduled
Our Individual Cremation service ensures your pet is cremated separately, guaranteeing the return of your pet’s ashes alone. For Communal Cremation, pets are cremated together in a group, and ashes are not returned. Both options are handled with dignity and respect.
Our Individual Cremation service ensures your pet is cremated separately, guaranteeing the return of your pet’s ashes alone. For Communal Cremation, pets are cremated together in a group, and ashes are not returned. Both options are handled with dignity and respect.
Return of Ashes*
For *individual cremations, your pet’s ashes are returned to you along with any personalised keepsakes. We offer options for home delivery, collection from our facility, or collection from our vet partner locations, ensuring convenience and respect during this emotional time.
For *individual cremations, your pet’s ashes are returned to you along with any personalised keepsakes. We offer options for home delivery, collection from our facility, or collection from our vet partner locations, ensuring convenience and respect during this emotional time.
Ongoing Support
At Angel Ashes, we support you beyond our immediate services. Whether it’s a listening ear, resources to help navigate your grief, or connecting you with our community, we are here with understanding and patience every step of the way.
At Angel Ashes, we support you beyond our immediate services. Whether it’s a listening ear, resources to help navigate your grief, or connecting you with our community, we are here with understanding and patience every step of the way.
Cremation Options
Compare our Individual and Communal Cremations to find the best option for your pet’s final care.
Individual
Communal
Separate Cremation
Return of Ashes with Choice of Urn
Cremation Certificate
Dedicated Service Coordinator
Support and Guidance
Optional Transportation Service
Optional Personalised Memorial Items
Optional Paw Prints & Fur Keepsakes
Individual Cremation
Our pet cremation services are tailored to meet your unique needs, providing ease and support during tough times. We offer various collection options for your convenience: direct drop-off at our facility, collection from our Vet Partner locations, or personal home collection by our team.
When it comes to returning your pet’s ashes, you can choose to collect them from our Vet Partner locations or opt for the convenience of home delivery by our team.
During the booking process, you can customise your service with urns and keepsakes, or prefer the simplicity of our included basic scatter package, ensuring a dignified farewell.
Individual Cremation pricing from $259.00, ensuring affordability without compromising on care and quality.
Communal Cremation
Our communal pet cremation services are designed to provide compassionate care and support during difficult times. We understand that every pet and family is unique, and we offer various collection options for your convenience: direct drop-off at our facility, collection from our Vet Partner locations, or personal home delivery by our team.
While ashes are not returned with our communal cremation service, rest assured that your pet will be treated with the same care and dignity as all pets in our care. This service provides a meaningful way to honour your pet’s memory alongside others.
Communal Cremation pricing starts from $99.00, ensuring affordability without compromising on care and quality.
Transparent Pricing
For fairness our pricing is based on your pet's weight. You'll find a detailed fee table that lists the cremation costs according to different weight ranges,
| Pet Weight Range | Individual Fee | Communal Fee |
|---|---|---|
| Extra Small(Under 1kg) | $259 | $59 |
| Small(1 - 10kg) | $379 | $99 |
| Medium(10.1 - 25kg) | $399 | $119 |
| Large(25.1 - 50kg) | $419 | $139 |
| Extra Large(50.1 - 70kg) | $449 | $159 |
| Pet Collection Method | Service Fee |
|---|---|
| You Drop off (Edinburgh) |
Free |
| We Collect from Vet (Within service area & 48 hrs Monday to Friday) |
$69 |
| We Collect from Home (Weekdays) (Within service area as available from 10am-5pm) |
$149 |
| We Collect from Home (Saturday or Public Holiday) (Within service area as available from 10am-4pm, closed Sundays) |
$199 |
| Ashes Collection or Delivery | Service Fee |
|---|---|
| You Collect Ashes (Broadview & Dernancourt, 10-15 days) |
Free |
| Personal Home Return (Weekdays) (Within service area, 10-15 days, delivery from 10am to 5pm) |
$69 |
| Priority Return (Jump to top of Queue) Ashes ready for collection within 5 business days |
$99 |
Frequently Asked Questions (FAQ)
Our cremation fees are based on the weight of your pet, ensuring fairness and transparency. This approach allows us to tailor our services to the specific needs of your beloved pet, with a detailed fee table available that outlines costs for different weight ranges.
The Individual Cremation fee covers the entire cremation process, conducted with dignity and care. This includes the cremation itself, a certificate of cremation, the return of your pet’s ashes in a tasteful satin bag, and the option for various urns for a more permanent memorial. Regular email updates throughout the process are also provided for your peace of mind.
Our 'service area' refers to the specific geographic regions around Adelaide where we offer our collection and delivery services. This includes home or veterinarian pickups and personal ash deliveries. Please contact us to confirm if your location is within our service area and to discuss any associated fees.
Our Priority service ensures the expedited return of your pet's ashes, shortening the wait time to just 5 business days from the date of cremation. Tailored for families seeking a swift return, this service guarantees that your pet's ashes are reunited with you promptly.
Yes, we offer collection services from your home or veterinarian. The fee varies depending on the location and timing of the collection. Our table outlines specific fees for standard and priority collections, including any extra charges for weekend or public holiday services.
We provide a selection of urns and keepsakes to honour your pet’s memory. During the arrangement process, you can explore our range of options and select a memorial that resonates with your wishes. Additional details and pricing are available to help you make an informed choice.
We're here to assist you through every step of this process. If you have any more questions or need further details, please don’t hesitate to contact us directly. Our team is committed to providing the support and information you need.
