Release Authority

  • By completing the online pet cremation booking form, you hereby give Angel Ashes permission to collect your pet from your home or vet clinic and provide the service requested.

Hours of operation

  • We are available 7 days a week from 9-5 included in our fee. Due to previous bookings we may not be available at your requested time, however we will do our best to accommodate.
  • After hours service is available between 5-8 pm, this attracts an after hours call-out fee of $99 in addition to the standard cremation fee.
  • Personal return of the ashes will be scheduled during business hours in around 5-7 business days from the date of collection. We can make an exception for weekend returns if we are available. 

Service Areas

  • We personally service all of metropolitan Adelaide. As a guide this includes areas from Gawler to Mt Barker to Aldinga. If unsure whether we service your area, please contact us.
  • Regional areas such as Mt. Gambier, Millicent, Riverland and Hamilton are serviced by our overnight courier network. Collections and returns are available on Tuesdays, Wednesdays and Thursdays included in our standard fee. Please note that regional clients may need to purchase a suitable plastic container for transport which will be returned.

Shipping

  • We offer FREE standard parcel post shipping on all urns and memorial items nation-wide within Australia. Express Post shipping upgrade available for $10 flat rate per order.
  • Please note that our clay paw prints can only be purchased in conjunction with a cremation package.