* URNS & MEMORIALS - Shipping as normal Australia wide* ~ 10% OFF ALL URNS DURING APRIL ~
** PET CREMATION SERVICE, see changes below to keep both your and our family safe During COVID-19
1. For home collections we will be unable to enter your home. We ask that you please bring your pet to our vehicle while keeping social distancing of 1.5m in mind. Please also ensure there is assistance available for heavy pets as we cannot assist from inside your home.
2. Vet collections are our preferred collection and return point but understand this isn't always possible or feasible.
3. After hours appointments are currently unavailable due to family commitments.
4. We are doing our best to keep return times within our usual 7-10 days, however please note delays are possible.
Please message us for more detail and with questions as this is an ever changing situation.
We thank your for your patience and understanding.
By completing the online pet cremation booking form, you hereby give Angel Ashes permission to collect your pet from your home or vet clinic and provide the service requested.
Hours of operation
We are available 7 days a week from 9-5 included in our fee. Due to previous bookings we may not be available at your requested time, however we will do our best to accommodate.
After hours service is available between 5-8 pm, this attracts an after hours call-out fee of $97 in addition to the standard cremation fee.
Personal return of the ashes will be scheduled during business hours in around 5-7 business days from the date of collection. We can make an exception for weekend returns if we are available.
We personally service all of metropolitan Adelaide. As a guide this includes areas from Gawler to Mt Barker to Aldinga. If unsure whether we service your area, please contact us.
Regional areas such as Mt. Gambier, Millicent, Riverland and Hamilton are serviced by our overnight courier network. Collections and returns are available on Tuesdays, Wednesdays and Thursdays included in our standard fee. Please note that regional clients may need to purchase a suitable plastic container for transport which will be returned.
We offer FREE standard parcel post shipping on all urns and memorial items nation-wide within Australia.
Please note that our clay paw prints can only be purchased in conjunction with a cremation package.