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Losing family is never easy

There’s no right or wrong way to grieve, but there are ways to cope easier with the loss. Celebrate the life of your loved one by honouring and remembering them in a myriad of ways.

When Mel lost her cat, Oakley-Bean, her heart broke. Then, after a negative experience during his cremation, Mel’s heart broke all over again. Overwhelmed with uncertainty, as she held an urn containing ashes she could only trust were Oakley-Bean’s, her pain turned into a passion: ensuring other families never had to experience this doubt.

From our family to yours

Since 2008, we’ve helped hundreds of families, just like yours, take care of their pet’s final journey with a loving and trusted individual cremation service, allowing them to remain close, through a dedicated urn or a memorial item.

With every pet we cremate, we always have our Oakley-Bean in the back of our minds, and therefore treat your family member as if they were our own. We’re long-time vegans and take great pride in being able to dignify the bond between animals and people with Angel Ashes.

After all these years, we still get affected by the pets we see every day, yet helping the owner’s grieve and offering them a support system (something we never had) allows us to continue such highly emotional work every day.

We are a local Adelaidian family business and live in Sheidow Park. All proceeds stay here in South Australia, supporting other local business, and not the CEO’s of large national companies. Each month we support SA Dog Rescue with a donation and encourage you to donate any items you can to their Op Shop in Smithfield to help them continue their amazing work. SA Dog Rescue is only run by volunteers and needs your support.

Sincerely,

Melanie Salter

Managing Director of Angel Ashes

Melanie with Oakley-Bean in 2000

I Choose SA Logo | Angel Ashes
SA Dog Rescue Logo | Angel Ashes

Pet Cremation

Our 7 day service includes:

In-home or vet collection

Your choice of vet or in-home collection is included between 9-5 seven days. Feel comfort that your pet’s final journey can take place in your own home, in your time with no extra fee.

Personal return of ashes

In 5-7 days from collection Melanie will contact you to arrange a time to personally return your pet’s ashes to your home. Returns available between 9am-5pm.

Pet Cremation Package New Small | Angel Ashes
Melanie with Car | Angel Ashes
Cremation-Package-Certificate-Angel-Ashes

Flat-rate fee based on weight

Pocket Pets under 1kg only $199

Payment Options No Apple Pay | Angel Ashes

Attentive one-on-one service

Angel Ashes only provide individual cremations, with no disposals or communal services. Every pet is labelled and computer tracked throughout each stage of the cremation process. Then, along with our Angel Ashes memorial package, we hand you a signed certificate of individual cremation.

We honour their life and the love they gave by giving them a peaceful goodbye, before bringing them home to you. To keep close in a beautiful urn or to scatter in a special place.

Being a boutique provider, you are our focus. Mel is here for you throughout the process. Call us 1300 914 919, send an SMS or send us a Facebook message. Outside of regular hours or if we’re with a client, our receptionist will take your call and we’ll reply at our earliest opportunity.

Client feedback

4.9 out of 5 
Based on the opinion of 146 people on Facebook
Constance Image | Angel Ashes

I now know why this business is called Angel Ashes

Melanie is an Angel for the service, support, kindness and going above and beyond for people who are are grieving the passing of their loved pet.

Melanie was so sensitive and supportive throughout this whole process, I knew the moment I contacted her my baby boy would be treated with the up most care. The professionalism and compassion Melanie provided has given me a sense of calm and assurance at a time like this.

I received my boys ashes today and everything was perfect, down to the packaging to the beautiful little touches such as a beautiful card and poem. Please know if you decide to go with Angel Ashes you will be forever thankful as I am.

Constance Christou / Facebook
Kaylene Image | Angel Ashes

Mel was so lovely, made me feel good about everything

5 weeks ago our Jazz was diagnosed with bone cancer, during this period I happened to call Angel Ashes.

This was a very hard call to make, I spoke to Mel, asked her lots of questions, Mel was so lovely, made me feel good about everything, Mel talked me through the process and reassured me she would be there when I needed her to be.

The day came when I needed to send her that text, as I wasn’t able to speak. Mel responded immediately, was there only when we needed her. When Mel came she sat with us, she did not rush us and took Jazzy in her care. She was beautiful. Offered a hug in which I accepted, and gave me time with Jazz at the car, only did she close the door when I said OK. A lovely lady who is in the right profession.

Thanks Mel (Angel Ashes) you did a great job for us. Would call you again if ever needed.

Kaylene Perry / Facebook
Ashleigh Image | Angel Ashes

Thank you for being a pillar of strength

I can not recommend Mel enough. Her kind words, her support and her empathy made a very difficult and distressing time, just that little bit easier. Mel treated my baby with the dignity and respect he deserved, keeping in contact with me, over the period that he was in her care.

Booking online was so simple and uncomplicated. Very quick and efficient service that was provided with so much support. The care package is beautiful and a great keepsake.

Thank you for being a pillar of strength for me when I was going through one of the hardest parts of my life.

I highly recommend Angel Ashes to anyone.

Ashleigh Williams / Facebook

Locations and timeframes

For collections in Adelaide, expect us to visit you within 24 hours from booking. Ashes are returned in around seven business days from collection.

  • We personally service all of metropolitan Adelaide. As a guide this includes areas from Gawler to Mt Barker to Aldinga. If unsure whether we service your area, please contact us. Ashes are also personally returned to your home in around 7 days.
  • Regional areas such as Mt. Gambier, Millicent, Naracoorte, Riverland and Hamilton are serviced by our overnight courier network. Collections and returns are available on Tuesdays, Wednesdays and Thursdays included in our standard fee. Please note that regional clients may need to purchase a suitable plastic container for transport which will be returned.The ashes are returned to your home via Australia Post or your vet via courier.

They’ll always be in your memories (and heart). Say goodbye with love.

Adelaide service area

Angel Ashes Map Service Area Adelaide | Angel Ashes

Pet Cremation

$199.00$429.00

How to complete your booking

  • Confirm your pet’s weight and details for correct pricing.
  • Select an urn upgrade, jewellery and/or memorial item.
  • Make payment at Checkout.
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Get in touch

We are here to provide you with information or answer any questions 7 days.
Email us by completing the form below or call us on 1300 914 919.

Based from Sheidow Park
PO Box 185, Happy Valley, SA 5159

We’re open 7 days 9 a.m. – 5 p.m. ACST